We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and compliant with the Data Protection Act (1998) and Distance Selling Regulations (2000).
2. Information Disclosure
We never sell, share or otherwise pass on your information to third parties unless we are required to do so by law or you have clearly provided us with positive consent to do so. We use a number of third party service providers as outlined in our Terms and Conditions to which you must agree before placing an order.
3. What we do with the information we collect
Information collected will be used for processing orders, follow-up communications, addressing queries, newsletter distribution and internal research to improve our products and services. Such information may include, but is not limited to, your name, email address, geographical address and telephone number.
We never store any credit/debit card information. When such information is requested it is processed by third party payment processing companies such as Google Checkout, PayPal and HSBC plc, depending on the payment method you use.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use Google Analytics cookies in order to measure website visits. All data is anonymous, therefore we cannot relate specific tracking information with an individual person.
6. Controlling your personal information
In accordance with the Data Protection Act 1998, you may request details of any of your personal information which we may hold. A small fee will be payable. If you would like to request details of any information we may hold, please send us a formal request by post.
If you believe that any of your personal information that we are holding is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect. Please note that due to security purposes, we cannot change or remove the information we hold relating to that order after an order is placed.
7. Opting out
You may opt out of our newsletter mailing list at any time by clicking the ‘unsubscribe’ link found at the bottom of all the newsletters we send out.
8. Links to other websites
Our websites may contain links to other websites not owned or managed by us. We are not responsible for the content or for the protection and privacy of any information which you provide whilst visiting such sites.
9. Changes to this Policy
We reserve the right to modify this policy by updating this page. We therefore encourage our users review this policy from time to time. This policy is effective from January 2021.